Ashley McKenzie B.Comm

Ashley McKenzie B.Comm
Digital Marketer

AMS2022 Learning Session

Health Care Communication Influences Suffering: How Mindfulness Training Helps

We examine challenges many of those living with chronic conditions encounter when consulting health care professionals to find solutions and support. We hear from them in our many mindfulness-based group encounters in which discussions of these harms have emerged, often adding to their trauma. The platinum rule: “to treat persons how they wish to be treated” can be hard to achieve for those living with complex chronic conditions, being treated in our current Canadian “siloed” health systems. The biopsychosocial and spiritual models of care are most relevant especially when clinically managing those with hard-to-treat conditions. Respect, dignity, equity, and compassion must be preserved in all patient encounters.

Training in Mindfulness for health care professionals provides insights in working with those with chronic conditions as well as nurturing compassionate communication and strategies. Attitudes inherent in Mindfulness practice are key to achieving competency in delivering person-centred care. Additionally, education in how to better work with those in the LGBTQ and BIPOC communities is urgent: inherent biases conferring stigma by treating health care professionals must be self-identified and mitigated.

Establishing universal precautions in communications in health care could reduce the harms that have been discussed in our patient programs and could be rooted in trauma-sensitive, trauma-informed and compassionate mindfulness communication strategies that we constantly practice as Mindfulness facilitators and practitioners. What these precautions could include will be discussed.

Ashley McKenzie B.Comm

Ashley McKenzie B.Comm, has a prior background in digital marketing and education – with a focus on media and computer literacy. Her lived experience with pain, and familial exposure to chronic/terminal illness inspired a career shift into end of life care, advocacy and education. Her academic pursuits in psychology are being continued in graduate studies at Harvard University. She comes to this session as a person with lived-experience of chronic conditions, as a caregiver, and as a mindfulness practitioner.